Privacy & Security

SITE PRIVACY AND SECURITY

Your Privacy Matters to Us

At MERGAVA, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data when you visit our store at www.mergava.com or make a purchase from us.

What Personal Information We Collect

When you visit our site, we automatically receive information about your device, including:

  • Web browser version
  • IP address
  • Time zone
  • Cookie information
  • What pages or products do you view?
  • Search terms
  • How you interact with the Site

When you make a purchase or attempt to purchase through the Site, we collect:

  • Name
  • Billing and shipping address
  • Payment information (credit/debit cards, PayPal)
  • Email address
  • Phone number

How We Use Your Personal Information

We use the information we collect to:

  • Process your payments and arrange for shipping.
  • Provide you with invoices and order confirmations.
  • Communicate with you about your order.
  • Screen our orders for potential risk or fraud.
  • Improve and optimize our site.
  • Provide you with information about our products and services (with your consent)

Sharing Your Personal Information

We share your Personal Information with third parties to help us provide our services:

  • Shopify: Our online store is powered by Shopify. View their privacy policy here.
  • Payment Processors: We use secure payment providers, including Shopify Payments, PayPal, Apple Pay, Google Pay, and Amazon Pay
  • Shipping Carriers: To deliver your orders
  • Legal Compliance: When required by law or to protect our rights

Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by using the links below:

Cookies

We use cookies to enhance your shopping experience. These include:

  • Functional cookies for site operations
  • Analytics cookies to understand how customers use the site
  • Marketing cookies to provide relevant advertising

You can control cookies through your browser settings. However, disabling cookies may affect your site experience.

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of your personal information
  • Request the deletion of your personal information.
  • Object to the processing of your personal information
  • Data portability

To exercise these rights, please get in touch with us at contact@mergava.com

Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Children's Privacy

Our site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, questions, or complaints, please contact us:

Mail: MERGAVA Customer Care [ contact@mergava.com ]

Last Updated: [28-10-2025]