Yes! We offer free worldwide shipping with tracking on all orders. No hidden costs, no surprises. We run discounts and promotions all year, so stay tuned for exclusive deals.

• Processing Time: 2-4 business days
• Delivery Time:
  USA & Canada: 6-14 business days
  Europe: 8-14 business days
  Rest of World: 10-20 business days

We offer a 14-day money-back guarantee on your first order for damaged or defective items. Please note:

• Return shipping costs are the customer's responsibility
• A 25% restocking fee applies to all returns
• Earrings and sale items cannot be returned

1. Contact us within 14 days of delivery at contact@mergava.com
2. Provide your order number and photos of the issue
3. We'll guide you through the simple return process

• Store in a cool, dry place away from direct sunlight
• Avoid contact with perfumes, lotions, and chemicals
• Clean with a soft, dry cloth regularly
• Remove before swimming or showering

• Premium vegan leather and durable nylon
• Hypoallergenic and skin-friendly materials
• Secure, non-toxic clasps and buckles
• Adjustable for a perfect, comfortable fit

At MERGAVA, we offer a complete luxury lifestyle collection for your beloved companions:

🐕 For Dogs:

• Designer Collars - Style and safety combined
• Comfort Harnesses - Perfect for walks and adventures
• Matching Leashes - Complete the coordinated look
• Fashionable Hats - Sun protection with sophisticated style
• Pawfect Sunglasses - UV protection for those sunny adventures

🐈 For Cats:

• Elegant Collars - Lightweight and comfortable
• Stylish Harnesses - For safe outdoor exploration
• Designer Leashes - Matching sets for coordinated outings
• Chic Headwear - Optional accessories for photo-perfect moments

Each product includes detailed size charts. For personalized sizing advice, contact our pet specialists at contact@mergava.com with your pet's measurements.

Absolutely! All our pet accessories undergo rigorous testing for:

• Strength and durability
• Comfort and safety
• Material quality and longevity

• Gently wipe with a damp cloth
• Use mild soap for deeper cleaning
• Air dry completely before next use
• Avoid harsh chemicals or machine washing

We accept all major credit cards, ShopPay, PayPal, and AfterPay for your convenience.

Contact us within 2 hours of placing your order, and we'll do our best to accommodate your request. Unfortunately, we cannot guarantee changes once processing begins.

Currently, we don't offer personalized pieces to maintain our quality standards across all collections.

We merge heritage-inspired designs with modern elegance, offering accessible luxury without compromising on quality or craftsmanship.

We'd love to hear from you! Visit our "Become a Partner" page to learn about our ambassador program.