📦 Shipping Policy
• Free worldwide shipping on all orders
• Processing time: 2-4 business days
• Delivery estimates:
  - USA & Canada: 6-14 days
  - Europe/AUS/NZ: 8-14 days
  - Rest of world: 10-20 days
• Tracking number emailed upon shipment
• Delays may occur due to customs or carriers

 🔁 Return & Exchange Policy
• 30-day return window for:
✓ Damaged or defective items
✓ Incorrect items received
• Non-returnable items:
✗ Earrings (hygiene reasons)
✗ Sale items
✗ Custom orders
• Customer covers return shipping unless error on our part
• Refunds processed within 5-7 business days after return receipt

📝 Purchase Agreement
By completing your purchase, you agree to our shipping and return policies above.
For full policy details, visit our [Policy Page].

💬 Need Help? We're here to assist! Contact us before purchasing with any questions:
Email: contact@mergava.com
Response time: Within 24 hoursView moreView less

⭐ Daily Care Essentials
• Remove before: swimming, gym, cleaning, or applying cosmetics
• Store in a soft pouch or jewelry box to prevent scratches
• Clean with a soft, dry cloth after each wear

✨ Cleaning Guide
• Gold & Silver: Use mild soap water + soft cloth
• Gemstones: Avoid chemicals & direct sunlight
• Deep Cleaning: Professional cleaning recommended every 6 months

🛡️ Protection Tips
• Avoid harsh chemicals and extreme temperatures
• Put jewelry on last when getting ready
• Store pieces separately to prevent tangling

📦 Our Warranty
24-month protection against manufacturing defects

❓ Need Care Help?
Please email us: contact@mergava.com
We're here to help your jewelry stay brilliant! 

Find quick answers to common questions below.
Need more help? [View Full FAQ Page →]

 🚚 Shipping
• Free worldwide shipping on all orders
• Processing: 2-4 business days
•Delivery: 6-20 days depending on location
• Tracking provided via email

 📦 Returns
• 14-day return window for damaged/wrong items
• 25% restocking fee applies
•Non-returnable: Earrings & sale items
• Refunds processed in 5-7 business days

 💎 Jewelry Care
• Store in a cool, dry place away from sunlight
• Avoid perfumes, lotions, and chemicals
• Clean with soft, dry cloth regularly
• 24-month warranty against defects

 🐾 Pet Products
• Luxury collars, harnesses, and leashes
• Adjustable for perfect fit
• Safety-first design with premium materials

 Still have questions?
Email: contact@mergava.com We respond within 24 hours!